baij Terms and Conditions

1 Definitions and Scope

In this document, "baij", "we", "our" or "platform" refers to baij's online gaming and betting services. "User", "member" or "you" refers to any person who is registered or in the process of registering. "Services" refers to all digital features offered by baij, including casino games, slots, cricket and other sports betting, live casino, and the mobile app.

These terms and conditions apply to all baij services. Regardless of how a user accesses the platform — via web browser, Android APK or iOS app — these terms apply equally.

2 Eligibility and Registration

2.1 Age Requirement

Users must be at least 21 years old to register on baij and use any of its services. Registration by anyone under this age is strictly prohibited. baij may request age verification documents at any time and reserves the right to close an account immediately if the minimum age requirement is not met.

2.2 One Account Policy

Each person may open only one baij account. Holding more than one account under the same name, on the same device, or with the same mobile number is prohibited. Violations of this rule may result in suspension of all accounts and cancellation of bonuses.

2.3 Accurate Information

All information provided at registration — name, mobile number, email and date of birth — must be complete, accurate and up to date. Providing false information may cause problems during account verification and may prevent fund withdrawals.

3 Account Management

3.1 Login Security

Users must keep their account username and password confidential at all times. If unauthorised access is suspected, baij's customer service must be contacted immediately. baij will not be liable for any loss resulting from sharing login details with a third party.

3.2 KYC Verification

To ensure a secure service, baij follows a Know Your Customer (KYC) process for its members. A copy of a national identity card or passport may be required before a withdrawal or upon exceeding certain transaction limits. Certain transactions may be restricted until KYC is complete.

3.3 Account Currency

All transactions on the baij platform are conducted in Bangladeshi Taka (৳). Any conversion charges arising from bank transfers are the sole responsibility of the user.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

The following methods are accepted for depositing and withdrawing funds on baij: bKash, Nagad, Rocket and bank transfer (major commercial banks including Sonali Bank and Dutch-Bangla Bank). No payment methods outside this list are accepted.

4.2 Minimum Amounts

The minimum amount for each deposit is ৳500 and the minimum amount for each withdrawal is also ৳500. Transactions below this amount cannot be processed.

4.3 Withdrawal Timeframe

Withdrawals from fully verified accounts are generally processed within 30 minutes to 3 hours. In some cases — such as large transactions or where additional security checks are required — processing may take somewhat longer.

4.4 Source of Funds

baij only accepts funds that belong to the member and have been lawfully earned. Using the platform for payments from third-party accounts or for money laundering is strictly prohibited and subject to legal action.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. Before this bonus can be withdrawn, the bonus amount must be wagered 10 times (example: deposit ৳1,000, receive ৳1,000 bonus, total balance ৳2,000 — you must wager ৳1,000 × 10 = ৳10,000 before withdrawing).

5.2 Weekly and Other Bonuses

baij runs various weekly and seasonal promotions, such as the weekly baij Recharge (up to ৳5,000, 15x wagering), the weekend baij Dhamaka (up to ৳6,000, 18x wagering), and the baij Cricket Festival Bonus (up to ৳8,000, 20x wagering). Each promotion has its own terms, and more than one bonus cannot be activated on a single deposit.

5.3 General Bonus Terms

• Bonus funds are not treated as cash; they cannot be withdrawn unless the wagering requirements have been met.
• The deadline for claiming each bonus will be stated in the details of the respective promotion.
• Attempting to claim bonuses using multiple accounts will result in cancellation of all bonuses.
• baij reserves the right to withdraw or modify any bonus at any time.

6 Betting and Gaming Rules

6.1 Finality of Bets

Once confirmed, a bet cannot be cancelled except in the case of a technical error. In live betting, bets placed during a match are recorded at the odds displayed at that moment; subsequent changes in odds will not affect bets already placed.

6.2 Technical Errors

If a server error, network issue or game software fault produces an abnormal result, baij reserves the right to cancel the relevant bet or game session. In such cases, the user's original stake will be refunded.

6.3 Match-Fixing and Misconduct

Unlawfully influencing the outcome of any event, or assisting in doing so, is strictly prohibited. baij monitors suspicious betting activity and may suspend or close the relevant account if necessary.

7 Prohibited Activities

The following activities are strictly prohibited on the baij platform:

• Placing bets or playing games using automated software, bots or scripts.
• Operating multiple accounts with the intent to abuse the bonus system.
• Using the platform for money laundering, terrorist financing or any other unlawful financial activity.
• Attempting unauthorised access to baij's systems or network.
• Harassing other members or attempting unauthorised access to their accounts.
• Using any manipulation that could influence game outcomes.

Violation of any of these prohibitions will result in permanent account closure and the relevant funds may be seized.

8 Responsible Gaming

baij considers gaming a form of entertainment and encourages all members to enjoy it within their limits. We encourage members to set their own spending limits and take regular breaks.

If anyone feels their gaming habits are getting out of control, they can find detailed guidance and support on the Responsible Gaming page. All platform services are prohibited for anyone under 21 years of age.

9 Intellectual Property

The logo, design, software, content and all other elements of the baij platform are the intellectual property of baij. Use, copying or distribution of these elements without baij's prior written permission is prohibited.

Game software and content are the property of the respective third-party providers and are governed by their own terms and conditions. baij acts only as a channel for distributing that software.

10 Limitation of Liability

baij makes every effort to maintain the quality of its services, but will not be liable in the following circumstances:

• Loss caused by internet connectivity issues or failure of third-party services.
• Loss caused by problems with the user's own device or security vulnerabilities.
• Service disruption caused by unforeseen natural disasters, cyberattacks or other circumstances beyond baij's control.
• Complications arising from incorrect information provided by the user.

In the case of a verified technical error, the maximum compensation baij will provide is a refund of the relevant stake. No compensation is payable for anticipated profits lost from gaming.

11 Account Suspension and Closure

11.1 Suspension by baij

baij may suspend or permanently close an account at any time for the following reasons: breach of these terms, providing false information, suspicious financial transactions, breach of the age requirement, or use of unauthorised software.

11.2 Closure at the Member's Own Request

A member who wishes to close their account may contact customer service. Before the account is closed, all outstanding amounts must be settled and any remaining funds must be withdrawn.

11.3 Funds During Suspension

If an account is closed due to a rule violation, baij may hold the relevant funds until the investigation is complete. If no irregularity is found, the user's funds will be returned in due course.

12 Dispute Resolution

Any dispute or complaint must first be raised directly with baij's customer service. Support is available in Bengali and English via 24-hour live chat and email. If the matter is not resolved through customer service, both parties will attempt to reach a resolution through mutual discussion.

For answers to common questions, visit our FAQ page — it covers most questions about accounts, payments and bonuses.

13 Privacy and Data Protection

baij treats the protection of members' personal data as a top priority. Full details of how data is collected, stored and used can be found in our Privacy Policy. All transactions and personal data are secured using SSL encryption.

baij never sells members' personal data to third parties. However, data may be shared with relevant authorities where required by law or for fraud prevention purposes.

14 Right to Amend Terms

baij reserves the right to amend or add to any part of these terms and conditions as needed. Members will be notified of significant changes via email or a platform notice. Continued use of the platform after any change will be considered acceptance of the updated terms.

To learn more about baij, read our About Us page — it contains details about the platform's purpose and services.