baij Responsible Gaming
Gaming should be an enjoyable experience — not a source of stress or worry. baij believes every player should be able to play safely and with awareness. On this page you can learn how to set your own limits, what the warning signs are, and where to get help if you need it.
Gaming is entertainment — not a source of income. There is no guarantee of winning. Always play only with what you can afford to lose without affecting your daily life.
baij is committed to building a responsible gaming environment. Our Terms and Conditions make clear that responsible gaming is an essential part of our service. We expect every player to stay aware of their own limits and to act immediately if they feel their gaming is getting out of control.
Taking part in gambling or betting is voluntary and is a leisure activity for adults. However, for some people it can become problematic. That is why baij provides a set of self-regulation tools that let you monitor and manage your own gaming habits.
Our About Us page states that baij always puts player wellbeing first. This commitment is not just words — we have actively built systems to help identify and prevent problematic gaming patterns.
Tools for Setting Your Own Limits
baij provides these features to help you stay in control of your gaming.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately, but increasing it requires waiting a set period.
Session Time Limit
Decide in advance how long you want to play in each session. When the time is up, the system will automatically prompt you to take a break.
Self-Exclusion
If you feel you need a break from gaming, you can temporarily close your account for a set period. This can be done from 30 days up to permanently.
Loss Limit
Set how much you are willing to lose within a given period. Once the limit is reached, you will not be able to place any more bets for that period.
Take a Break
If you are feeling temporary pressure, take a short break of 24 hours or 7 days. During this time you will not be able to log in to your account.
Reality Check
You will receive a reminder every hour showing how long you have been playing. This keeps you aware of the time you are spending.
To use these tools, log in to your account and go to Account Settings. For detailed guidance on any issue, visit our FAQ page or contact us via 24/7 live chat for support.
Warning Signs
If you notice any of the following, it may be a sign of problematic gaming.
Playing Beyond Your Budget
Continuing to play after your set budget is gone by finding more money — particularly by borrowing or using funds set aside for essentials.
Chasing Losses
Repeatedly placing more bets in an attempt to recover money that has been lost — known as "chasing losses".
Neglecting Family and Work
Spending time gaming while ignoring responsibilities to family, friends, or the workplace, or keeping your gaming hidden from others.
Emotional Dependence
Feeling restless, irritable, or anxious when you cannot play. Being unable to stop thinking about gaming.
Increasing Bet Sizes
Gradually betting larger and larger amounts to get the same feeling as before — this is a common sign of addiction.
Financial Difficulty
Accumulating debt, depleting savings, or struggling to cover everyday expenses because of gaming.
If you notice one or more of the above signs in yourself or someone close to you, do not wait — take action. Acknowledging the problem is the first step toward solving it.
How to Get Help
You are not alone. Asking for help is a sign of strength, not weakness.
baij Support Team
Speak directly with us via 24/7 live chat or email, in Bengali or English. Our team is ready to help with setting limits, closing your account, or anything else you need.
Family and Friends
Talk openly with a trusted family member or close friend. The support of the people around you can often make a big difference.
Professional Advice
Speak with a mental health professional or counsellor. In Bangladesh, mental health specialists work with gaming addiction and can provide the right guidance.
Remember, you do not have to wait until things reach a crisis point before seeking help. The sooner you act, the easier it will be to get things back on track. You can reach our support team by email at: [email protected]
Make sure no underage member of your household can access the platform. Use parental control software on your computer or mobile device and keep your account password secure from others.
The Core Principles of Responsible Gaming
Responsible gaming means treating gaming as a form of entertainment — not as a solution to life's problems or a way to earn money. Following a few simple guidelines will help keep your gaming experience enjoyable:
- Set a budget in advance. Before each session, decide how much you are willing to spend, and stick to that limit.
- Manage your time. Decide how long you will play and take a break when the time is up.
- Do not play under stress. Avoid gaming when you are angry, frustrated, or upset.
- Accept losses. Losing is a normal part of gaming. Do not place more bets trying to recover what you have lost.
- Do not play under the influence. Making decisions without clear judgment can lead to losses.
- Take breaks from gaming. Regular breaks help maintain mental balance and keep your interest in gaming at a healthy level.
- Keep children and teenagers away. Always keep your account locked and never share your account details with anyone under 21.
baij's privacy policy explains how we use and protect your information. To learn more about your personal data and gaming history, please see our Privacy Policy.
Questions About Responsible Gaming
Frequently Asked Questions