Frequently Asked Questions
baij — your questions answered here
Cricket betting, opening an account, withdrawing money, bonus terms and responsible gaming rules — find direct and detailed answers to the questions Bangladeshi players ask most about the baij platform on this page. If you cannot find your question, contact our 24/7 support.
Before placing cricket bets on baij, learn how to read odds, understand markets and what happens if a match is cancelled.
Yes, on baij, if a match ends with No Result, the related bet is voided and the full stake is returned to your account. However, if the match is completed with reduced overs due to rain and a valid result is reached, the bet remains active. See the Terms and Conditions for specific rules.
Decimal odds of 2.50 means you get ৳2.50 back for every ৳1 staked — this includes your original stake. For example: if Team A's odds are 2.50 and you bet ৳500 — if you win, you get back ৳1,250 (৳750 profit + ৳500 stake). If you lose, you lose ৳500. This is equivalent to fractional 3/2 or American +150.
baij cricket betting offers a range of options including Match Winner, Toss Winner, Top Batsman, Top Bowler, Total Runs (Over/Under), Innings Runs, Powerplay Runs, Boundaries (Six/Four), Multi Bet and Live In-Play markets. The most markets are available in T20 format, with plenty of options for BPL and international matches too.
Yes, on baij, BPL, IPL, T20 World Cup and other international series are listed separately. Betting is also available on Bangladesh Tigers matches. Each match has its own odds, and you can place bets in real time on live matches. New markets are added when a season begins.
In a multi bet, the odds of all selections are multiplied together. Example: three selections at odds of 1.70, 1.80 and 1.90 — combined odds are 1.70 × 1.80 × 1.90 = 5.81 (approximately). On a ৳100 bet, you would get back ৳581 if you win. However, if any one of the three selections loses, the entire ৳100 is lost — making this a high-risk market.
From opening a new account to recovering your password — find answers to all questions about baij Login here.
To open a new account you need a valid mobile number, email address, password and your full name. Identity is confirmed via OTP verification during registration. Those under 21 years of age cannot open an account. Each person may operate only one account.
On the baij login page, click the "Forgot password?" option. Enter your registered mobile number or email and an OTP code will be sent to you. Verify the code and set a new password. The password must be at least 8 characters long, and a mix of letters, numbers and symbols will keep it more secure.
When logging in on a new device for the first time, you will usually need to complete OTP verification — this is for security. If your username and password are correct and you enter the OTP correctly, you will be able to access your account. If you keep having trouble logging in, clear your browser cache or contact baij support.
Yes, you can update your mobile number and email from the Profile Settings after logging into your baij account. However, OTP verification is required to confirm the new number or email. These changes are logged for security purposes. If you have trouble updating any details, get help via live chat support.
Usernames are generally between 6 and 20 characters and may use English letters and numbers; spaces and special characters are best avoided. Passwords must be at least 8 characters — mixing uppercase and lowercase letters, numbers and symbols makes your account more secure. It is safer not to use the same password on multiple sites.
baij believes every player has the right to set their own limits. Find detailed guidance on the Responsible Gaming page.
A cooling-off period is a set break — such as 24 hours or one week — during which you cannot place bets or play games on your account, but you can still access your balance. Self-exclusion is a longer-term measure where the account is fully suspended. Both options can be activated through baij support.
Watch for these warning signs: betting more than your budget, placing more bets to try to recover losses, hiding your gambling from family or friends, being unable to stop gambling, and feeling restless when not gambling. If this sounds familiar, contact baij support immediately or seek professional help.
If you feel you have a problem, first contact baij's 24/7 live chat or email support — the team is ready to help in Bengali. You can also reach out to mental health services and counselling centres in Bangladesh. baij does not follow a policy of encouraging players who are experiencing problems.
All casino and betting activities on baij are for people aged 21 and above. Age is verified at registration and an ID verification request may follow later. Accounts belonging to underage users are closed immediately and the balance is returned.
Yes, baij offers the option to set a deposit limit as part of responsible gaming. You can set a daily, weekly or monthly maximum amount beyond which no further deposits can be made. This limit takes effect immediately, and a waiting period applies if you request to increase it.
Detailed information on how to withdraw via bKash, Nagad, Rocket or bank transfer, and the usual processing times.
After a successful withdrawal request on baij, the money generally reaches bKash, Nagad or Rocket within 30 minutes to 3 hours. The same timeframe applies to bank transfers. During peak hours it may take slightly longer, but once processing begins you will receive a confirmation message.
Yes, for security purposes baij only approves withdrawals to a bKash, Nagad, Rocket or bank account registered in your own name. Money cannot be sent to a third-party wallet. Make sure the verified name and mobile number on your account match.
Once you receive a welcome bonus, winnings from that bonus become withdrawable after wagering the bonus amount 10 times. Example: if you receive a ৳1,000 bonus, you must place ৳1,000 × 10 = ৳10,000 in bets before you can withdraw. Wagering requirements for other promotions may differ — read the terms before claiming a bonus.
baij's withdrawal system runs 24/7, so requests made at night or on weekends are processed. The usual timeframe of 30 minutes to 3 hours still applies. Only if account verification is ongoing or it is your first withdrawal might it take slightly longer.
A "Pending" status means the request is being processed. It is usually completed within 3 hours. If more time passes, contact baij live chat support with your withdrawal reference number to follow up. If any verification information is requested from your account, responding quickly will speed up the process.
From the welcome bonus to weekly offers — answers to all questions about claiming baij bonuses, terms and wagering requirements.
The welcome bonus is available when you make your first deposit after opening a new account. baij offers a 100% bonus up to ৳8,000. So if you deposit ৳1,000, a ৳1,000 bonus is added, giving a total balance of ৳2,000. A promo code is generally not required — simply select the option at the time of deposit.
The wagering requirement for the welcome bonus is calculated at 10 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, the wagering requirement is ৳1,000 × 10 = ৳10,000. If you take the maximum bonus of ৳8,000, the wagering requirement is ৳8,000 × 10 = ৳80,000. Not every bet or game may count equally towards wagering.
No, the welcome bonus can only be claimed once per account. If the same person tries to claim a bonus by creating multiple accounts, both accounts risk being closed. However, you can regularly enjoy baij's other promotions such as the weekly recharge and weekend offers.
Yes, in most cases an active bonus can be cancelled, but doing so will forfeit the bonus and any winnings earned from it. Only the amount you deposited yourself will remain in your account. Contact baij support to cancel a bonus and make sure you read the terms carefully beforehand.
Each bonus has a set expiry period — if the wagering requirement is not completed within this time, the bonus and any winnings from it are forfeited. The expiry date is shown when you claim the bonus. Weekly or time-limited offers may have a shorter validity period.
If you cannot find the answer to your question on this page, the baij support team is available seven days a week, 24 hours a day. Support is available in both Bengali and English.
Live Chat Support
Log in to the site and click the chat icon at the bottom right of any page — responses are usually quick. Available 24/7 with Bengali language support.